Imagine this: Sam, a college sophomore, is ecstatic about his recent purchase of a brand-new laptop with his Chase Freedom® Student credit card.
A week later, however, an unfortunate mishap occurs – his laptop is damaged beyond repair.
Thankfully, Sam had a secret weapon: Chase’s purchase protection.
Here’s how he navigated the process and made the most of this valuable credit card perk by using Chase Student Credit Card Purchase Protection.
What is Purchase Protection?
Just like Sam, you too can reap the benefits of purchase protection.
It’s a safeguard against the unexpected, like theft, damage, or even loss.
If anything happens to your purchase within 120 days, you may qualify for reimbursement, ensuring that your hard-earned money isn’t lost.
Here’s what you need to know about how purchase protection works:
Breaking Down the Benefits of Purchase Protection
With purchase protection, you can get up to $500 back per claim, up to $50,000 per account.
It applies when you make a purchase with your Chase student credit card or any rewards program associated with your account.
For example, let’s look at Jessica, an exchange student from Spain.
She bought a high-end camera with her Chase Student credit card to capture her experiences in the U.S.
Unfortunately, the camera was stolen during her travels.
Because she had purchased the camera with her Chase card, she was eligible for purchase protection and was able to claim the cost of the stolen camera.
What Does Purchase Protection Cover?
Chase’s purchase protection extends to a vast array of items, including electronics, jewelry, and clothing.
This benefit is also applicable to gifts purchased for friends and family with your card.
For instance, Tom, a generous older brother, purchased a new video game console for his younger sibling’s birthday.
When the console suddenly stopped working within the 120-day period, Tom was able to file a claim and receive a reimbursement, turning a potential disappointment into a win.
Filing a Claim: A Step-by-Step Guide
If you find yourself in a situation where you need to file a claim, don’t worry – the process is pretty straightforward.
You can start by calling the Chase customer service number on the back of your credit card or visiting www.eclaimsline.com.
Let’s walk through the process using the story of Linda, a Chase Freedom® Student credit card holder.
Linda purchased a new smartphone, which was unfortunately damaged beyond repair within the 120-day period.
Here’s how she filed her claim:
- She called the Benefit Administrator: call 1-888-320-9656, within 90 days of the damage and answered a few questions to receive the appropriate claim forms and information about the documentation needed.
- Linda then returned the completed and signed claim form and requested documentation within 120 days of the damage.
- As a result, she was reimbursed for the purchase price of the smartphone, up to the coverage limit.
Understanding Limitations and Exclusions
Although purchase protection is comprehensive, there are some exclusions to be aware of.
For instance, it doesn’t cover animals, living plants, antiques, collectible items, computer software, and several other categories.
So, if you’re planning to buy a rare antique vase or a collectible comic book, remember that these items won’t be covered.
Key Conditions of Purchase Protection
In addition to the exclusions, there are some specific conditions you should be aware of when utilizing purchase protection.
For example, if you lose part of a pair or set, you’ll only be reimbursed for the lost or damaged item, not the entire set.
Also, if you have other insurance, such as homeowner’s or renter’s insurance, you’re required
to file a claim with that insurance company first. Only after that coverage has been exhausted will purchase protection kick in.
Consider the case of Mike, a diligent grad student who had his expensive designer eyeglasses accidentally crushed at a football game.
Since Mike’s renter’s insurance policy also covered personal belongings outside of home, he was required to file a claim with his insurance company first.
Only after that, he could claim the remaining amount not covered by his renter’s insurance through Chase’s purchase protection.
The Peace of Mind that Comes with Purchase Protection
While Sam, Jessica, Tom, Linda, and Mike’s stories are fictional, the situations they faced are real scenarios that many students could face.
But with Chase’s purchase protection, they were able to navigate these unfortunate situations with ease and confidence.
Whether it’s a stolen camera, a damaged smartphone, or a broken pair of glasses, Chase’s purchase protection can help soften the blow and provide a safety net.
So, the next time you make a significant purchase with your Chase student credit card, remember that you’re not just buying an item, you’re also buying peace of mind.
Wrapping Up: Make the Most of Your Chase Student Credit Card
As a student, you’ve got enough on your plate without having to worry about what could go wrong with your purchases.
Chase’s purchase protection benefit is a great way to safeguard against the unexpected, offering a sense of security that makes your student credit card even more valuable.
If you want to learn more about purchase protection or any other benefits that come with your Chase student credit card, don’t hesitate to visit the Chase website or call their customer service.
They’re there to help you make the most of your credit card and navigate any issues that might arise along the way.
Remember, just like our friends Sam, Jessica, Tom, Linda, and Mike, you too can navigate any bumps on the road with confidence, knowing that your Chase student credit card has got your back.
